Micro-Currency Solutions


Merchant FAQs


What is a Coinz Merchant?

A Coinz Merchant is an entity that contracts with Charge 2 Limited to accept the Coinz currency as payment by integrating the Coinz micro-payment solution.

How long does it take to apply to become a Coinz Merchant?

The majority of Merchant applications can be processed within seven days.

How long does it take to integrate the Coinz micro-payment system?

The Coinz integration process will usually take between three days to four weeks depending on the integration option which has been selected by the Merchant.

What are the benefits of becoming a Coinz Merchant?

Whether you are a new digital business or an established enterprise, the Coinz micro-payment solution will likely have a big impact on your bottom line.

Increased Sales - The convenience and ability of making instant secure payments at the click of a button. Reward Loyalty – The ability to reward regular visitors to your website with promotional Loyalty Coinz.

Customer Satisfaction - Your customers will appreciate the fact that you allow them the flexibility to pay the way they want to pay. Happier customers equal more loyal customers.

Speed at payment point - rapid, convenient and simple 1-click payment.

Are there some Merchants that you do not accept?

Each application for a Merchant Account is judged on an individual basis and is subject to passing business checks.

Can new businesses apply for a Coinz Merchant Account?

Yes, new businesses can apply. Trading history is not imperative however, the application will be subject to passing standard business checks.

When does the Merchant get paid?

Coinz that are spent on a Merchant's website are converted into a monthly revenue outpayment which is then paid directly into a Merchant’s bank account.

Do you provide technical support with the integration of Coinz?

Yes, Coinz has a dedicated Technical Support team who will be available to assist you with any queries which you may have during the integration process.

Who owns Coinz?

Coinz is a registered trade mark of Charge 2 Limited.

Is there a charge to customers for using the Coinz micro-payment solution?

No, the customer is not charged for using Coinz as their preferred payment method. A customer only pays the Coinz value of the transaction made.

If we have been unable to answer your question within this section, please contact our Sales Team via email or call +44 (0)844 561 6415.

T. +44 (0)844 561 6415

Charge 2 Limited,
Innovation House
Station Court
Station Road
Great Shelford
CB22 5NE
United Kingdom