In this section you will find answers to the most commonly asked questions:

What is Coinz?

Coinz is the currency of the Internet designed to enable users to make micro-payments for content, subscriptions and services across a multitude of digital businesses. A Coinz user is provided with an individual secure account which provides a simple, secure and anonymous payment solution. Users may be awarded Loyalty Coinz from sites which they regularly purchase from. A user also has the ability to earn Royalty Coinz for content contributions.

What are the benefits of using the Coinz currency?

Coinz is a universal online currency which is widely accepted across web and mobile environments. Providing a 1-click micro-payment solution, Coinz provides a user with flexibility, security with the added assurance that their credit information is never exposed to third parties.

What are Loyalty Coinz?

Merchants who accept Coinz may grant Loyalty Coinz to their users to reward them for visiting their site, setting-up a Coinz Account, repeat custom or issued for promotional purposes.

How do I set-up a Coinz Account?

Register here. Enter a valid e-mail address and password and select the 'Register' button. You will then be sent an activation e-mail to your registered e-mail address. Open the e-mail and click on the link provided to activate your Coinz Account. You will then receive a message to confirm successful activation and you will be able to login to your Account.

How do I purchase Coinz?

You can purchase Coinz to charge-up your Coinz Account using credit card or paypal. You must login to your Coinz Account, and select the TopUp page. To charge-up your Account simply select the quantity of Coinz you wish to credit your Account with (from the drop down menu) and then select the ‘Charge-up’ button. Enter your payment details and then select the ‘Submit’ button. Your Coinz Account will instantly be charged-up with the respective number of Coinz selected.

How do I access my Coinz Account?

Go to your Account Page. Enter your e-mail address and password into the respective login fields and then select the 'Login' button.

How can I check my Coinz balance?

To check your Coinz balance you must login to your Coinz to your Account Page. Your current Coinz balances will be displayed.

I have forgotten my password, what should I do?

Please fill out the Forgotten Password form. your password will be re-set and e-mailed to your registered e-mail address. You will be required to change this password once you have accessed your account.

What happens if I haven't got enough Coinz to make my desired purchase?

If you have insufficient Coinz in your Account to make a purchase, you will automatically be alerted that you must re-charge your Coinz Account before you can purchase the given item. You will be required to login to your account and purchase a batch of Coinz. There is the option to set up an auto top-up in the Account Settings section of the website so you never run out of credit.

I cannot login to my Coinz Account, what should I do?

Please check that you are entering the correct account login details and make sure that you have not mistyped any information. Following this, if you still cannot access your Coinz Account, please contact our Customer Services Team.

If we have been unable to answer your question within this section or you are experiencing technical difficulties accessing your Coinz Account, please contact our Customer Services Team.